SmartGuide Privacy Policy

Who We Are and What This Policy Covers

We are SmartGuide s.r.o. (further just SmartGuide), a company that turns every phone into a private guide. We fully respect your privacy. At the same time we need to access some of your information, such as your location in order to provide you with the best guide services and user experience. In the following text we explain what data we collect, how do we use it and what you can do.

Company details:

This privacy policy applies to information that we collect about you when you use:

  1. the SmartGuide software application ("Application") on a mobile device that is owned by SmartGuide
  2. Our website smart-guide.org

What we collect

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.

We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.

Information you provide to us

The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.

We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions.

Information we collect automatically

We also collect some information automatically:

How we use information about you

We use information about you as mentioned above and for the purposes listed below:

How we share information about you

We do not sell our users’ private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy

Your choices.

Opt-out of all information collection by uninstalling the Application - You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy, Managing Your Information. We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like us to delete User Provided Data that you have provided via the Application, please contact us at support@smart-guide.org. Please note that some or all of the User Provided Data may be required in order for the Application to function properly, and we may be required to retain certain information by law.

Other information.

Contact us.

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at support@smart-guide.org.